Refund & Cancellation Policy

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Our Position

Just as a forensic investigation depends on a decision, once made, being carried through — enrollment in a NextGen Forensic cohort is a firm commitment on both sides. We plan cohort sizes, faculty time, and live-session schedules around confirmed enrollments, so once a seat is confirmed, it is generally final.

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1. All Sales Are Final

All payments made for enrollment in a NextGen Forensic program are non-refundable, once your enrollment is confirmed. This applies regardless of attendance, participation, or personal circumstances, unless one of the exceptions below applies.

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2. Exception: Cancellation or Rescheduling by Us

If NextGen Forensic cancels a cohort, or is unable to deliver the program you enrolled in, you will be offered:

• A transfer to the next available cohort at no additional cost, or
• A full refund of the amount paid, at your choice.

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3. How Refunds Are Processed (Where Applicable)

Where a refund is due under Section 2:

• Refunds are issued to the original payment method used at the time of enrollment, via our payment gateway, Razorpay.
• Refunds are typically processed within 7–10 business days of approval.
• We do not issue refunds in cash or to a different account/payment method than the one originally used.

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4. Questions

If you have questions about a payment or believe you may qualify for the exception above, write to us at:

contact@nextgenforensic.com

We will review your case and respond promptly.

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Version 1.0 — Effective 14 July 2026

This policy may be revised in the future — for example, to introduce structured refund windows, free trials, or cohort-transfer options as our programs grow. Any changes will be reflected on this page with an updated effective date.

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